Frequently Asked Questions

Orders & Shipping

Standard shipping typically takes 5-7 business days. Express shipping is available for 2-3 business days.

Yes, we ship to most countries worldwide. International shipping times vary by location.

Yes, you will receive a tracking number via email once your order ships.

Returns & Exchanges

We accept returns within 30 days of purchase for a full refund or exchange.

Contact our customer service team to initiate a return and receive a return label.

Yes, exchanges are free within the return window.

Product Care

Follow the care instructions on the product label for best results.

Yes, we prioritize sustainable materials and ethical manufacturing practices.

Most products are machine washable on a gentle cycle. Check individual product labels.

Account & Payment

We accept all major credit cards, PayPal, and Shop Pay.

Yes, all transactions are encrypted and secure.

Yes, you can securely save payment methods to your account for faster checkout.